I worked for an hds partner and had the hcp anywhere installed , then left and removed the app, but I can’t remove the profile certificate from the iPhone. Can you help, please.
Can you please describe what happens when you try to delete a profile, e.g. what's an error message if you get one.
Also, what's iOS version/device model?
Just in case, here are the steps describing how to delete a profile:
Open "Settings", select 'General' -> scroll down to 'Profiles' -> select HCP Anywhere profile that you want to delete -> 'Delete Profile' -> enter your security code -> Delete
on the profile i don't have a delete option.
What's your phone's iOS version and device model?
Do you know if an HDS partner used MDM (Mobile Device Management)? Did you install HCP Anywhere app from the Apple app store? Or from the place provided by the partner? If MDM was used, the company's IT can block some operations on a phone, including an ability to delete a profile.
Iphone 6s Plus IOS 10.3.2
This is my personal Phone and i had a HDS Domain and email account .
I think it was installed from the app store not 100% sure, it was some time ago.
it has to be a way to remove the HCP Anywhere IOS Root Certificate.
Retrieving data ...