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Looking for some assistance with HIAA and/or HDCA

Question asked by todd smith on Jun 18, 2017

I am seeing status for resources in the dashboard as 'critical' however when checking the resource the metrics are within thresholds. The alerts for the resource also show that the metric beeing reported as 'critical' returned to normal hours before. Looking at the graphs that display metrics and thresholds overlayed also show the resource is within thresholds.

 

I have tried restarting services and restarting the serer runnning HIAA and HDCA, however this does not resolve the issue.

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