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HCP Anywhere Tenant Creation Problem

Question asked by Mike Davison on Sep 17, 2014
Latest reply on Oct 30, 2014 by Mike Davison



A local partner is having some difficulty connecting HCP Anywhere to HCP.  When they create a tenant for backup in Anywhere, they receive an error message stating "authentication for tenant <<tenant name>> failed".


The is following installation instructions as best they can.  I'm hoping someone here can help point them in the right direction to diagnose this problem.  We've gathered HCP and HCP Anywhere logs but nothing immediately leaps out from either log as problematic.


Thanks in advance,