Email or Stream Notifications?

Document created by Jill Ross on Aug 4, 2016Last modified by Jill Ross on Aug 4, 2016
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HDS Community User Guide > Creating Custom Streams > Create a Custom Stream > Email or Stream Notifications?

 

Here's help figuring out when you want to be notified about new activity in your streams and when you don't.


Stream and Inbox notifications


Part of the power of the HDS Community is the ability to "live" in it for most of your working hours. You can keep track of activity in the community without ever leaving it through notifications in your community Inbox and through streams.


Inbox notifications

When you collaborate on content in your community, you're automatically notified in your community Inbox when updates are made to that content.


Stream notifications

If there is content that you want to watch but have not directly collaborated on, you can follow it in a stream. When there is new activity in your streams, such as likes, comments, edits or new content, you'll see an indicator dot next to the stream name on your News page. If you hover over the indicator, you'll see a count of new activity for that stream since you last viewed it.

 

Activity indicator and activity count


Tip: Relying on these notifications can save you time and cut down on your emails.

Email notifications

If you want to receive email notifications, do so prudently. You may find that you rapidly accumulate hundreds of email messages in a busy community, since you'll get an email every time that stream is updated.

To receive emails in addition to Inbox and stream notifications, click your avatar > Preferences, answer Yes to Receive email or mobile notifications when there is activity in the community?, and select Email next to your Inbox or streams.

Here are some good email notification strategies:

  • On your Preferences page, answer No to Receive email or mobile notifications when there is activity in the community? Spend one hundred percent of your time in the Jive community. You'll never miss an email when you keep an eye on updates in the community.
  • Receive emails for the News Digest only. Click your avatar > Preferences, answer Yes to Receive notifications?, and select Email for News Digest. You can change the frequency that you receive this digest from the drop-down list.
  • Create an Email Watches stream and only follow critical items. Then, on your Preferences page, answer Yes to Receive email or mobile notifications when there is activity in the community? and select Email for that stream. (This option may be unavailable in your community.) This stream can be helpful when you're away from the community for a few days or if you want to watch something that you haven't directly collaborated on.
  • Change the frequency of your email notifications. On your Preferences page, answer Yes to Receive email or mobile notifications when there is activity in the community? Select a summary option from the drop-down list next to your Inbox and streams. Instead of receiving an email for every update, you'll receive a digest of updates.

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